February 7, 2007

Dell's latest problem.

Apparently they're trying to keep this issue quiet, but since they haven't said anything to me I guess I can discuss it with you.

The article as posted on Slashdot HERE by dapsychous

It appears that certain 17" Dell laptops are supplying AC voltage to the chassis screws. Between 19 and 139 volts. This anomaly has resulted in everything from damaged components in the unit to an actual electric shock the the user.

This problem was also covered on notebookforums.com

November 12, 2006

Internet Explorer 7 Breaks Stuff

Ok so I waited until the final release was out. Apparently it didn't matter. After upgrading to IE7 I very quickly became frustrated for several reasons.

Lack or tool bar control;
2 things here, The address bar is at the top and there's no way to change it. Drives me nuts up there. The second is a much bigger problem. There's a new 'command bar' at the bottom of the pile which also can not be moved or removed. I hate it, it takes up to much screen real estate and is mostly useless.

Breaks several important programs;
I have confirmed that IE 7 is NOT compatible with any version of Intuit Quick Books older than and including 2005. Microsoft, this is not considered a good thing. What's the deal here.

A little less important but serious none the less is that IE 7 totally breaks Apple iTunes beyond repair. I was forced to remove and reinstall iTunes from scratch.

Randomly clears cookies
Upon a system reboot I'm finding that all my saved login information disappears, but not every time. It's totally random. Recently typed form info is also erased, again, not every reboot.

The Image Tool Bar
Apparently enough people said that they didn't use this feature, so rather than turning it off Microsoft decided to eliminate it totally. So those of us who used it every day, can't. One of the most useful features in IE and they remove it.

Good going, that's a big step forward. I think you should remove spell check from Word because I can spell quite well and I don't use it. That's not really true but you get the point.

So here it is
IE7
Lacks the ability to totally customize tool bars
Breaks Intuit Quick Books 2006 and older
Breaks Apple iTunes beyond repair
Randomly clears cookies on rebooting
Lacks the images toolbar so many of us have come to love

The only thing good i will say is that the upgrade itself went very smoothly. Other than that I think I'm removing IE 7 totally

As of Dec 4th I would like to add that the installation of IE7 also seems to have broken the Apple Quicktime plug in and player. I have reinstalled both twice but they keep breaking. After a day or two of being installed, if I visit a page with a Quicktime movie on it my browser crashes and closes.

July 14, 2006

It just keeps getting better

So recently a laptop exploded at a conference in Japan. Guess who the manufacturer was, none other than Dell. Full story at The Inquirer

An update on this story can be found here at Forbes
"Now the company is to recall 4.1 million of its notebook computer batteries because of a fire risk." 4.1 million? What were the engineers doing that day?

"Dell will now be operating the biggest recall of electrical products in its history." Amazing that people still buy these things. There are other computer companies you know. How about IBM or Acer? Both of which have been making great computer hardware for longer than Dell has been in business.

"That makes 33 different models of notebook computers that Dell cannot guarantee will not burst into flames." Classic. 33 different versions of a flaming Laptop. Who else offers you a choice like that. I wonder if they come with fries.


Keep in mind that there award winning service team also had a recall on some 22,000 AC adapters. This problem was considered a sever fire hazard but our friends at Dell managed to get consumers the information and return packaging a short 4 months after the recall was released. 4 months they let consumers use known hazardous power adapters. What award can we give them for that?